Management & operations
Operational excellence
Scope overview
We guide projects from construction to full operational readiness. This includes right-sizing management teams, developing action plans, setting budgets, and standardising processes. We also design customer journey strategies, implement smart procurement, and build the right tech stack. The result: a seamless handover and a strong foundation for long-term success.
Procurement strategy
Proptech strategy and implementation
Leasing strategy
Marketing and brand strategy
Policies and procedures
ESG strategy
Operational management plan
Operational budget review and modelling
Revenue management
Mystery shopping
Income analysis
Full asset health check
Resident engagement strategy
Training and workshops